We do our best to hand pick quality items, however you might not receive a perfect box on pre-orders. There may be shelf-wear, creases, dents, small tears, window scratches or slight imperfections. This includes the plastic insert in the box.

There may also be minor issues with paint & flocking.

Soda cans pre-orders – you might not receive a perfect soda can or paint job. There may be shelf-wear, creases, dents or slight imperfections in the figure.

Unfortunately, we will not be able to exchange items due to imperfections. Soda cans are shipped factory sealed.

Cali Collectibles is not responsible if there are any items missing from the can. Unwrapped or opened soda cans cannot be returned, exchanged or refunded for any reason. No exceptions. If you seek a perfect paint job and mint box, we recommend shopping at a brick and mortar store.

Cali Collectibles is not responsible for printing errors on boxes or stickers.

Clearance items are sold as is and are not returnable. Boxes and/or paints may not be perfect.

If a clearance item is missing from an order or you received the wrong item, we will refund the cost of the item after investigation on our end.

Many items we sell are extremely limited editions and there is a possibility that an item can over-sell. If this happens, we will fulfill orders based on time of payment until orders are filled. When inventory runs out, all unfilled orders will be fully refunded.

Once an order is placed and payment is made, we cannot make changes to any order.

We cannot combine orders.